What deposit is required when making a reservation?
When is the remaining balance due?
What is your cancellation policy?
What is your hurricane policy?
National Weather Service for Nueces County and only for the dates of the evacuation. We offer travel insurance that not only
protects you against hurricane losses at your destination home, but also at your place of residence. Please look over the
Rental Guardian Travel Insurance that we offer to see if it is right for you.
Why do I need travel protection insurance?
Our insurance policy will cover the following reasons that we have seen our guests forced to cancel for:
Sickness, injury, or death (even preexisting medical conditions are covered.)
Hurricane (or other natural disaster) evacuations here or where you live as well as interruption of utilities, road service, or a call into
active military service as a result of natural disaster.Involuntary termination of employment or transfer of employment.
Traffic accidents while traveling for your vacation. Coverage is provided for illness or injury while you are on your trip
including emergency medical transportation.
How old do I need to be to rent a property?
on the credit card making the reservation.
Do you allow pets in your properties?
or not it allows pets before making a reservation.
Do you provide maid service?
What is provided in the vacation homes?
Towels, linens, blankets, pillows, Pots, pans, dishes, silverware, glassware, etc.
Some homes have a variety of spices, but we do not guarantee them to have what you need or may want during your stay.
Coffee Maker, Hand Soap and Dish Soap, Initial Supply of Trash Bags, Initial Supply of Toilet Paper, Initial Supply of Laundry Detergent
Iron and Ironing Board, BBQ Grill if allowed and Patio Furniture
What do I need to bring?
Shampoo, bath soap, and other personal items (we provide some initial shampoo, soap, etc.)
Hair Dryer, Laundry Detergent (Initial Supply provided)
Sunscreen, Mosquito Spray, Ice Chest, Camera, Beach Towels, Beach Gear
Charcoal/Lighter Fluid, Paper Towels, Aluminum Foil, Spices, Extra Containers, etc.
Coffee Filters, Trash Bags
What time is check-in?
What time is check-out?
How many people can stay at my vacation rental?
This number is total occupancy, including children and adults.
Is free Wi-Fi available?
Is smoking allowed in your properties?
Guests may only smoke outside.